this makes me think of this incident yesterday, wherein jason (one of the guys i work with) took a lady's order and she said she ordered a soup but she didn't and he posted her receipt and showed her that she didn't order a soup, and she called him a liar so he started giving her attitude. not even outright attitude (he's very civil) but you could tell he was upset that she'd said that he lied.

so she called in today to complain to our manager and she was crying. it was absolutely ridiculous. she was crying. over a soup. this is a lady well advanced in years, i'd say late forties/early fifties, maybe.

this is kind of like that. absolutely ridiculous.

my head hurts now.