First, I'm in a profession where cold-calling is part of business, so if you'd like tips on how to be less afraid of talking on the phone, I can share. (It's OK if you don't want to)
Second, regarding contractors' planning, what happens in France is that they are usually overbooked (and it's been worse since the lockdown), so they end up prioritizing the people who are the most annoying. So when you saw them, they intended to come back this week, and then someone else called because they were late and they went to that person's instead (lather, rinse, repeat).
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First, I'm in a profession where cold-calling is part of business, so if you'd like tips on how to be less afraid of talking on the phone, I can share. (It's OK if you don't want to)
Second, regarding contractors' planning, what happens in France is that they are usually overbooked (and it's been worse since the lockdown), so they end up prioritizing the people who are the most annoying. So when you saw them, they intended to come back this week, and then someone else called because they were late and they went to that person's instead (lather, rinse, repeat).