Cimorene

If they see it as nothing but online quarreling, that is a problem. That shows that they have refused to read any of what's going on, have refused to educate themselves. Refusing to educate oneself is a whole other matter from speaking out, and one that is much less defensible. You can be silent and still be learning, but you cannot be learning if you think it's all some stupid flamewar and "both sides are behaving badly" and you haven't even bothered to read anything.