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cimoreneIn the continuing saga of "Outsourcing postal service functions to this supermarket was a terrible idea!", when I went to pick up a package last week, the lady blithely told me they couldn't find it because whoever gave me the package slip neglected to write a shelf location on it and they'd contact me when they found it.
That's definitely down to the outsourcing. It never happened once before the supermarket took over; now it's happened to us about 5 times in the last year or two.
Possibly due to poor postal service in Finland or possibly from before it reached these shores, when I retrieved the package today, the seal of the padded envelope had been opened and it was now held together with a rubber band, and the "enamel pin" listed on the customs declaration was not in it.
I told my sister, the sender, and because it was a birthday present she ordered me a replacement, so I will eventually get one, supermarket allowing. Meanwhile I think you can make a claim for lost bits of mail like that, so I suppose I should look into it tomorrow.
That's definitely down to the outsourcing. It never happened once before the supermarket took over; now it's happened to us about 5 times in the last year or two.
Possibly due to poor postal service in Finland or possibly from before it reached these shores, when I retrieved the package today, the seal of the padded envelope had been opened and it was now held together with a rubber band, and the "enamel pin" listed on the customs declaration was not in it.
I told my sister, the sender, and because it was a birthday present she ordered me a replacement, so I will eventually get one, supermarket allowing. Meanwhile I think you can make a claim for lost bits of mail like that, so I suppose I should look into it tomorrow.
